Toyglobe.com is committed to making your shopping experience as easy as possible, and we\'re happy to answer any questions you may have about our products or services. Also, we always welcome your input about our site, including suggestions, comments and of course, praises!
If you have a question, we recommend that you first try our Online Help Department, where many of the most common questions are thoroughly discussed, and you may find an immediate answer. If your question is not answered in this area, use the information below to contact us.
Please fill out one of these following forms so that we may answer your inquiries. This is the ONLY means of contact with us. If you have attempted to email us through other means, it will not be answered. You MUST fill out the form.
Orders: To contact us regarding an order you have recently placed use our Orders Contact Form. Use this form to add or subtract items, cancel an order placed in the last 24 hours, or check on a delivery that has taken more than 10 business days.
Lost Order Number: if you have not received your most recent order number or have forgotten it please use our Lost Order Number Form.
Customer Service Phone Number: Monday to Friday (9am - 4pm): (514) 332-8699. Please note that only inquiries with a valid order number will be answered. Priority responses are given to those who gives us an order number.
Thanks for shopping with us and we look forward to having you join our family of satisfied customers.